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|Frequently Asked Questions
Do I receive proofs prior to printing or launching of any projects?
Yes, Ignitra will always send proofs for confirmation with customers to ensure the customer is happy with the final product prior to sending to the printing department or launching of any projects (i.e. website, etc.) Ignitra prides itself in using CMYK 4/4 colors that are the most effective and look good on printed materia. We do support Pantone matching as well.
What if I am unsatisfied with the printed material I received?
Ignitra Marketing Group, LLC guarantees 100% Satisfaction Guarantee. Ignitra promises you will be happy with your product, or we will gladly reprint your order. Mailing Lists: Can I use my own mailing permit?
At this time, you may not use your own mailing permit. Ignitra Marketing Group, LLC will use their mailing permit to send out any and all bulk mailings requested by the customer. Any postcards or mailings done will always look as if it came from your business, just using our mailing permit to send the materials. Mailing Lists: Is there a specific format needed?
You can download our Bulk Mailing Help File here.
Can Ignitra design Stand-Up Banners for Trade Shows?
Yes, Ignitra can design a nice sleek looking stand up banner for your company trade shows. Please contact us at the office by phone at 800-914-8182 to receive more information and to discuss this option with a marketing consultant.
Can I design my own materials and have Ignitra print them?
Yes, you can design your own materials or submit your current materials and have Ignitra Marketing Group, LLC print them for you. Since Ignitra has formed alliances with the top printers we can pass on the highest quality services at competitive prices below market rate.
What is CMYK 4/4 Color?
CMYK is made up of four colors: Cyan, Magenta, Yellow, and Black. In full-color process printing, CMYK is the standard method for offset printing. In the printing process, CMYK colors are measured by their subtractive/ reflective values; when the colored ink is applied to paper, the surface of the paper reflects some color and the non-reflective (that is, absorbent) color is seen. CMYK colors are obtained by mixing the strengths of each color to produce a new color. The colors are mixed in percentages: 0% represents no color, whereas 100% represents a maximum use of color.
Mailing Lists: What services am I paying for?
You are paying for ink jet addressing of the postcards, merge/purge, address validation/correction services, move update reporting, duplicate detection services, postal standardization, postal pre-sorting, postage, and data confidentiality.
Mailing Lists: Can I send out Brochures with Bulk Mailing?
Yes, you can send out postcards and stuffed envelopes (limit 2 items in a stuffed envelope). An example would be you wanting to send a personalized letter to your customers along with a brochure stuffed in the envelope and/or business card, reply card, postcard, flyer, or magnet. Most stuffed envelopes would be better suited going out in a 6x9 envelope.
Mailing Lists: When will my postcards reach my customers?
If you select First Class Mail, your customers will receive the postcards within 1-2 business days once they are mailed. If you choose to send your postcards via Standard Mail, your customers will receive the postcards 3-5 business days from the mail date. If you have political content on your postcard design, you may send via Standard Mail and the USPS will treat it as a First Class mailing (1-2 business days).